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Operations Manager (Board Member / Managing Director)

Location: 10km from Siena, Tuscany, Italy
Property: Luxury boutique hotel

Responsibilities:

  • Oversee daily hotel operations (Front Office, Housekeeping, F&B, Technical department)
  • Act as a Board Member (Managing Director) with full legal responsibility
  • Ensure high service standards in the premium/luxury segment
  • Manage and develop the operational team, including recruitment and onboarding
  • Monitor costs, analyze performance, and optimize processes
  • Collaborate closely with the Hotel Director and report on operational results

Requirements:

  • 2–4 years of experience as an Operations Manager or similar role in a boutique/luxury hotel
  • No legal restrictions to act as a Managing Director in Italy
  • Proven experience in managing operational teams
  • Strong command of English (B2/C1 level)
  • Familiarity with hotel systems (PMS)
  • Availability to work flexible hours, including weekends

What we offer:

  • Key operational role with real impact on both hotel performance and company management
  • Flexible forms of cooperation (employment contract, management contract, etc.)
  • Opportunity to work in a high-standard luxury boutique hotel
  • Direct collaboration with Ownership and Hotel Director
  • Competitive salary + performance-based incentives

👉 Ready for this opportunity? Apply now!

Experience
Min 2 years
HireCrafts
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Industry
Human Resources

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