{"id":5470,"date":"2025-10-07T18:09:43","date_gmt":"2025-10-07T16:09:43","guid":{"rendered":"https:\/\/www.hirecrafts.com\/jobs\/specjalista-ds-obslugi-klienta-i-wdrozen-krakow\/"},"modified":"2025-10-07T18:31:00","modified_gmt":"2025-10-07T16:31:00","slug":"specjalista-ds-obslugi-klienta-i-wdrozen-krakow","status":"publish","type":"job","link":"https:\/\/www.hirecrafts.com\/pl\/praca\/specjalista-ds-obslugi-klienta-i-wdrozen-krakow\/","title":{"rendered":"Specjalista ds. obs\u0142ugi klienta i wdro\u017ce\u0144 | Krak\u00f3w"},"content":{"rendered":" \n

Przegl\u0105d<\/strong><\/h4> \n

Hirecrafts is premier personnel consulting agency, dedicated to helping companies secure top talent and assisting candidates in finding fulfilling career opportunities.For our client, a large international organization, we are seeking a candidate for:<\/p> \n

Customer Support & Implementation Specialist<\/strong><\/p> \n

Our client is a fast-growing software company launching an innovative, super user-friendly platform designed to support businesses in the US and Canada. As part of the brand-new customer support team, you will play a key role in providing high-level customer service, onboarding new clients, and ensuring smooth implementation of our software.This is an exciting opportunity to join a dynamic, growing organization, where you will work closely with clients, build strong relationships, and be part of a team that truly values customer success. The role also includes frequent travel to the US to support major client kickoffs.<\/p> \n \n

Obowi\u0105zki<\/h4> \n \n
    \n
  • Zapewnianie wyj\u0105tkowej obs\u0142ugi klienta i dbanie o p\u0142ynne do\u015bwiadczenie klienta.<\/li> \n
  • Prowadzenie nowych klient\u00f3w przez proces wdra\u017cania i implementacji.<\/li> \n
  • Proaktywne i zorientowane na rozwi\u0105zania podej\u015bcie do zapyta\u0144 klient\u00f3w oraz potrzeb zwi\u0105zanych z rozwi\u0105zywaniem problem\u00f3w.<\/li> \n
  • Rozwijanie dog\u0142\u0119bnej znajomo\u015bci naszego oprogramowania w celu efektywnego wspierania klient\u00f3w.<\/li> \n
  • Pe\u0142nienie roli kluczowego punktu kontaktowego dla klient\u00f3w, zapewniaj\u0105c wysoki poziom zaanga\u017cowania i responsywno\u015bci.<\/li> \n
  • \u015acis\u0142a wsp\u00f3\u0142praca z wewn\u0119trznymi zespo\u0142ami w celu ci\u0105g\u0142ego doskonalenia do\u015bwiadczenia klienta.<\/li> \n
  • Uczestnictwo w cz\u0119stych podr\u00f3\u017cach s\u0142u\u017cbowych do USA w celu rozpocz\u0119cia wsp\u00f3\u0142pracy z klientami i budowania relacji.<\/li> \n<\/ul> \n \n

    Wymagania:<\/h4> \n \n
      \n
    • Bieg\u0142a znajomo\u015b\u0107 j\u0119zyka angielskiego (jasna komunikacja, preferowany neutralny lub ameryka\u0144ski akcent).<\/li> \n
    • Co najmniej rok do\u015bwiadczenia w obs\u0142udze klienta lub wdro\u017ceniach (preferowane, ale nie wymagane).<\/li> \n
    • Silne nastawienie na obs\u0142ug\u0119 klienta \u2013 koncentracja na zrozumieniu i zaspokajaniu potrzeb klienta.<\/li> \n
    • Ch\u0119\u0107 szybkiego uczenia si\u0119 i adaptacji w szybko rozwijaj\u0105cej si\u0119 firmie.<\/li> \n
    • Umiej\u0119tno\u015b\u0107 pracy zespo\u0142owej, silne zdolno\u015bci interpersonalne oraz pozytywne nastawienie i postawa \u201edam rad\u0119”.<\/li> \n
    • Pasja do dostarczania najwy\u017cszej jako\u015bci do\u015bwiadcze\u0144 klienta.<\/li> \n
    • Podstawowa znajomo\u015b\u0107 Excela jest dodatkowym atutem.<\/li> \n<\/ul> \n

      What We Offer<\/strong><\/p> \n

        \n
      • \n

        Cz\u0119ste podr\u00f3\u017ce do USA w celu wsparcia du\u017cych wdro\u017ce\u0144 dla klient\u00f3w.<\/p>\n<\/li> \n

      • \n

        4-6 tygodni szkolenia wdro\u017ceniowego w celu pe\u0142nego opanowania oprogramowania.<\/p>\n<\/li> \n

      • \n

        Lokalizacja: Krak\u00f3w (4 dni w biurze)<\/p>\n<\/li> \n

      • \n

        Godziny pracy: elastyczne<\/p>\n<\/li> \n<\/ul> \n

        If you\u2019re looking to join a fresh, fast-growing team, work with a cutting-edge and easy-to-use software, and be part of an exciting customer-focused journey, we\u2019d love to hear from you!<\/p> \n

        Join a fast-growing software company as a Customer Support & Implementation Specialist in Krakow. Work with US clients and travel internationally. Apply now!<\/p> \n


        \ud83d\udd50\u00a0Full-time \/ B2B\/ FTE<\/p> \n


        Please apply by clicking the button on the right or send your application via email \u2013 office@hirecrafts.com<\/p> \n

        Please be advised that we will contact selected candidates.<\/p> \n","protected":false},"template":"","job_location":[187],"job_category":[182,185],"job_type":[172],"job_level":[181],"class_list":["post-5470","job","type-job","status-publish","hentry","job_location-krakow-pl","job_category-obsluga-klienta","job_category-rozwoj-biznesu","job_type-pelny-etat","job_level-sredniozaawansowany"],"_links":{"self":[{"href":"https:\/\/www.hirecrafts.com\/pl\/wp-json\/wp\/v2\/job\/5470","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hirecrafts.com\/pl\/wp-json\/wp\/v2\/job"}],"about":[{"href":"https:\/\/www.hirecrafts.com\/pl\/wp-json\/wp\/v2\/types\/job"}],"wp:attachment":[{"href":"https:\/\/www.hirecrafts.com\/pl\/wp-json\/wp\/v2\/media?parent=5470"}],"wp:term":[{"taxonomy":"job_location","embeddable":true,"href":"https:\/\/www.hirecrafts.com\/pl\/wp-json\/wp\/v2\/job_location?post=5470"},{"taxonomy":"job_category","embeddable":true,"href":"https:\/\/www.hirecrafts.com\/pl\/wp-json\/wp\/v2\/job_category?post=5470"},{"taxonomy":"job_type","embeddable":true,"href":"https:\/\/www.hirecrafts.com\/pl\/wp-json\/wp\/v2\/job_type?post=5470"},{"taxonomy":"job_level","embeddable":true,"href":"https:\/\/www.hirecrafts.com\/pl\/wp-json\/wp\/v2\/job_level?post=5470"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}